Shipping policy

At Thestandardstitch, we are committed to delivering a smooth and dependable shipping experience for all our customers. We understand the importance of timely delivery and work diligently to ensure your orders arrive promptly and without hassle. Please review our shipping policy for further details.

Shipping Coverage

• Regions Covered: We offer free shipping on all orders within the United  States.
• Service Level: Standard shipping is available at no additional cost to our customers.

Order Processing

• Processing Duration: 1 to 3 business days (Monday to Friday)
• Transit Duration: 4 to 7 business days (Monday to Friday)
• Order Cut-Off Time: 05:00 PM EST (Monday to Friday)

Orders placed before 05:00 PM EST will be processed the same business day. Any orders placed after the cut-off time, or on weekends and public holidays, will be processed the following business day. During processing, our team ensures your items meet our quality standards before shipment.

Delivery Timeframe

• Estimated Delivery Window: 5 to 10 business days

The total delivery time includes both processing and shipping transit times. After your order is processed, it will be shipped via our trusted partners, who will ensure timely delivery within the estimated window.

Delivery Details:

• Delivery times are based on business days, excluding weekends and public holidays.
• Delivery may be subject to local customs procedures, weather, or unforeseen delays, but we will work to minimize these.

Shipping Confirmation and Tracking

After dispatch, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package either on our website or directly through the carrier’s site, ensuring you stay informed about your order’s progress.

Missed or Delayed Deliveries

If your package hasn’t arrived within the expected timeframe, please check the provided tracking details. Should further assistance be needed, contact our customer service team at support@thestandardstitch.shop  We will coordinate with the carrier to resolve any issues.

Undeliverable Packages

In cases where a package is returned to us as undeliverable due to an incorrect address or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipping.

Contact Us

For any questions regarding our shipping policy or if you need assistance with your order, please contact us at:

Business Name: Thestandardstitch
Address: 15006 Marlin Pl, Van Nuys, CA 91405, United States

Contact Us:
  +1 (856)-481-2510
support@thestandardstitch.shop

Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed